Category: customer service

  • Some complaints (from me)

    So, just to let the tons of faithful TPMHTDM readers know (hi mom!), I have recently started writing on a new blog called “Complaints from Me. Actually it is a collaboration with my brother-in-law who started it. Basically, it’s just where we document complaining letters that we send to various companies, along with their replies,…

  • Fun times at Meijer

    Here’s a letter that I just whipped out to Meijer===============Hello, I am writing with a complaint from my recent shopping visit to Meijer store 224 (Marburg Ave Cincinnati OH) on Wednesday night around 6:30 p.m. I came shopping with my entire family. Because I only needed to get a few things, I figured it was…

  • If you start talking to me after I say goodbye….

    …I am going to hang up on you. This happens all the time when I am on the phone with various companies, for call center / customer service type things. We do our business, complete the transaction or what have you and then I say something along the lines of “Thank you so much”, in…

  • Complaining pays off baby!

    Time to follow up on my earlier note about complaining about Home Depot. Here is the note I received back today Dear Dan, Thank you for contacting The Home Depot Customer Care. We appreciate receiving feedback from you about your experience at thePleasant Ridge Home Depot store. We apologize for not meeting yourexpectations. Please know…

  • Take that corn, ya Home Depot

    Here’s a nice email I just sent off to Home Depot. I am writing because I was extremely dissatisfied with the tool rental at my local home depot (Highland Ave in Pleasant Ridge / Cincinnati Ohio). I rented a 2 man power auger to dig some post holes on Wednesday night. I planned on using…

  • Lowe’s update

    I thought I would give an update on the Lowe’s situation that I posted about last Friday. I called the installer about 4 p.m. and he said that he had sent his information off to the store. I called Lowe’s then and they told me that they had received it but there was some sort…

  • Lowe’s are idiots

    Lowe’s is idiots? Lowe’s is an idiot? Hmmm… I must be grammatically sound before I go OFF on the annoyances of the past few days. On the one hand, the store’s name is Lowe’s. If you go to one singular store, it says Lowe’s, which I guess must be singular. But Lowe’s is an idiot…

  • Kroger part 2

    Okay – many of you have commented in on my last post, wanting to know if Kroger had indeed gotten the best of me. OF COURSE NOT!!!!! In fact, I’m hurt that you could even suggest such a thing. They caved like a master spelunker. It actually wasn’t even that hard. I called up to…

  • Uhhuh Kroger, you want a piece of ME?

    Apparently Kroger does not read my blog in which National City caves (Part 1 and Part 2). I go there today for some deals and also go to pick up a prescription from the pharmacy. I had to have them transfer it over from Meijer where Meijer had only let me use one prescription coupon…

  • In which National City caves (Satisfaction part 2)

    Oh yes National City, you WILL be mine. Following up on the post from the other day, here are the updates on my saga with National City. Attempt 7: Going back on what the lady in Attempt 6, I called up what is apparently my “home branch”, which is where I opened the account some…